The work entailed for IBSS involves Tier I and Tier II end-user customer technology and hardware/software support, desktop and laptop management, server and network support, handheld device support (mobile, tablet, etc), video conferencing, user account management, computer imaging, and customer relationship management (CRM). IBSS also provides Linux support, MS Windows Support, Enterprise Architect Support, Data Security Analysis, technical writing support, and Paperthin CommonSpot Engineering.
IBSS Awarded Department of Defense Education Activity (DoDEA) Helpdesk Support Services
