Silver Spring, MD – May 10, 2019 – IBSS Corporation, a Women-Owned Small Business meeting mission needs with innovative technology solutions, announced today that it has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration® for Services (CMMI-SVC). This, following an external Class A SCAMPI appraisal performed by Maverick Quality Advisory Services (MQAS).
“At IBSS, delivering value to our clients through our services is part of our core culture. This assessment of our service delivery maturity demonstrates our commitment to quality and continuous improvement,” says Carmen Jenkins, Vice President of Client Delivery.
An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, the basis for maturity level 3, is established and improved over time.
IBSS is now poised to further mature our management and service delivery processes with the adoption of CMMI-SVC. The appraisal at maturity level 3 demonstrates IBSS is performing at a “defined” level. IBSS established that its processes are well characterized, understood, documented, and that they have methods and practices in place to improve over time, a basis for maturity level 3.
“I feel great pride in our team for achieving CMMI® level 3 for Services,” said Sonya Valesco, CEO of IBSS. “As our company has grown, we have made investments in our infrastructure, systems, and processes. Thus, we can ensure that we can live out our quality commitment to serve our clients and employees by delivering service excellence, creating value through technology, and continually improving.”
With the successful appraisal for CMMI-SVC at maturity level 3, IBSS further verifies its commitment to their clients and employees – just one of the ingredients making IBSS Powered By Excellence.
CMMI Institute is the global leader in the advancement of best practices in people, process, and technology. CMMI Institute’s promise is to inspire cultures of continuous improvement that elevate performance and create sustainable competitive advantage.
