Providing High Performance, Standardization, Sustainability, and Predictability for Our Clients
For 26 years, our primary goal to to best serve our clients as it has been the pinnacle of our success in addition to our employees. This includes implementing the best business practices to ensure that they are receiving the best possible. The International Organization for Standardization (ISO) allows us to achieve just that. ISO develops and publishes International Standards which provides consumers with the confidence that they are obtaining quality services and products.
As of December 2018, IBSS has been officially certified as an International Organization for Standardization (ISO)/IEC 20000-1 (IT Service Management) and ISO/IEC 27001:2013 (Information Security Management) company. Obtaining this certification also speaks to our company’s maturing processes as our number of clients expand and how all our major areas of business work together to create a solid infrastructure for our forecasted growth.
The significance of ISO/IEC 20000-1 is a service management system (SMS) standard that specifies the requirements for an organization to plan, design, transition, deliver, and improve services that meet service requirements and exhibit value.
ISO/IEC 27001:2013 allows us to establish, implement, and maintaining, and improving our information security management system. Using this framework, we classify information and data to identify potential risks with a risk mitigation plan.
Our clients will be assured that the services and products we deliver are high quality while protecting their data’s integrity.
Using ISO as a tool and methodology, we can better standardize and communicate changes that affect everyone in the company to better serve our clients. Moreover, attaining these certifications aligns with our company Quality Policy: “IBSS is committed to serving our clients and employees by delivering service excellence, creating value through technology, and continually improving our skills, services, and processes.”
About IBSS
Since 1992, IBSS has provided specialized professional and technical, cybersecurity, IT, and software engineering solutions to the Federal sector. Our clients include the National Oceanic and Atmospheric Administration (NOAA), the Department of Defense (DoD), and the Department of Justice (DOJ). We are committed to serving our clients and employees by delivering service excellence, creating value through technology, and continually improving our skills, services, and processes. Moreover, we maintain an ISO 9001:2015 certification which allows us to optimize current industry best practices to enhance delivery outcomes for our clients.
